1.      When need support we can contact like?

You can contact us directly via Hotline: 08 3937 5678 or send an email to support: lienhe.thanhtoanhoadon@gmail.com

2.      What additional tips should I keep in mind?

Always make sure you know who you are sending money to. If you're purchasing goods or services through Pay Express, it's your responsibility to verify the legitimacy of the seller. We are not responsible for the quality or non-receipt of any goods or services.

Discontinue a call if a caller coaches you to respond to questions asked by Pay Express. 

Security is everyone's responsibility. Stay informed. Keep abreast of new fraud trends. Always Access on Thanhtoanhoadon.vn to update the following news for transactions.

Remember, if an offer seems too good to be true, it probably is.

3.      What should I do as had doubts or recognized the cheating?

Contact your government's Office of Consumer Affairs and police station if you are uncertain or suspicious of a telephone, mail, or e-mail solicitation. If you feel you have been a fraud victim, contact your local police immediately.

4.      Does Pay Express provide an escrow service or any kind of protection for buyers to pay via Pay Express?

No. Our business is to transfer funds from senders to receivers. When using our services, we caution you against sending money to strangers. It is the sender's responsibility to know the party to which the funds are being sent. Using a fictitious (or your own) name or changing the receiver's name after the money transfer has been sent is not a guaranteed means of securing funds. If a receiver presents proper identification with the same name as on the money transfer, payment will be made. 

Be wary of third-party "Collection" or "Holding" services unless they are reputable, licensed escrow services. We are not an escrow service, should not be used as an escrow service, and are currently not affiliated with any escrow services.

5.      If someone sends e-mail or calls me and tell that they are Pay Express staffs and need my information, what should I do?

Pay Express will NOT call or email to ask for your information. Please contact us directly to confirm the information to ensure safety for you.

6.      Why to choose PayExpress?

Prestige - Pay Express’s partners are Vietnam post group, Vietnam national switching corporation, VNPay and reputable global money transfer organizations.
Diversity - You can select multiple channels such as pick-up cash at post offices, deposit service/ wire transfer, ATM or cards, and nationwide home delivery services. And mobile money transfer is on processing of integration.

Quickly - Funds are transferred to account in second strabismus, the beneficiary receives right away after the sender enter the transaction (real time). It just takes 10 minutes for cash pick-up at counter and from 3-48 hours for door to door services that depending on the geography regions. 

7.      Who can use PayExpress services?

Individuals, or companies who need a reliable, convenient and quick method of money transfer are all of our consumers.

- Those who support relatives or friends. 

- Travelers in emergency situations. 

- Businessmen, students, international labor cooperations, overseas people 

Any legal subjects who sending money as gifts, salary, rewards, small purchases, etc.


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